[vc_row full_width=”stretch_row” content_placement=”top” css=”.vc_custom_1548297922083{background-image: url(http://vatechserviciomx.com/wp-content/uploads/2019/01/procedimiento-quejas.jpg?id=1339) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column width=”1/2″][vc_column_text el_class=”header-uno” css=”.vc_custom_1548298044258{margin-top: 36px !important;}”]soporte técnico[/vc_column_text][vc_column_text el_class=”header-dos” css=”.vc_custom_1548298059701{margin-top: -24px !important;margin-bottom: 150px !important;}”]Procedimiento de Quejas y Sugerencias[/vc_column_text][/vc_column][vc_column width=”1/2″][/vc_column][/vc_row][vc_row full_width=”stretch_row” gap=”15″ equal_height=”yes” css=”.vc_custom_1548299776841{margin-right: 0px !important;margin-left: 0px !important;padding-bottom: 54px !important;}”][vc_column][/vc_column][vc_column width=”1/4″ css=”.vc_custom_1548299148579{border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;border-left-color: #dddddd !important;border-left-style: solid !important;border-right-color: #dddddd !important;border-right-style: solid !important;border-top-color: #dddddd !important;border-top-style: solid !important;border-bottom-color: #dddddd !important;border-bottom-style: solid !important;border-radius: 1px !important;}”][info_list position=”top” style=”circle with_bg” icon_bg_color=”rgba(255,255,255,0.01)” icon_color=”#cf0024″ font_size_icon=”38″ eg_br_style=”none”][info_list_item list_title=”Toma de quejas o sugerencias” list_icon=”iconos-edit” title_font_size=”desktop:32px;” title_font_line_height=”desktop:34px;” desc_font_size=”desktop:16px;” desc_font_line_height=”desktop:20px;”]Toma de solicitudes vía varios medios de consulta, como correo electrónico o llamada.[/info_list_item][/info_list][/vc_column][vc_column width=”1/4″ css=”.vc_custom_1548299530556{border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;border-left-color: #dddddd !important;border-left-style: solid !important;border-right-color: #dddddd !important;border-right-style: solid !important;border-top-color: #dddddd !important;border-top-style: solid !important;border-bottom-color: #dddddd !important;border-bottom-style: solid !important;border-radius: 10px !important;}”][info_list position=”top” style=”circle with_bg” icon_bg_color=”rgba(255,255,255,0.01)” icon_color=”#cf0024″ font_size_icon=”38″ eg_br_style=”none”][info_list_item list_title=”Productos a los que aplica el servicio” list_icon=”iconos-lightbulb” title_font_size=”desktop:32px;” title_font_line_height=”desktop:36px;” desc_font_size=”desktop:16px;” desc_font_line_height=”desktop:20px;”]Si requiere respuesta y confirmación inmediata, solicitar al departamento o centro correspondiente el seguimiento o Happy Call.[/info_list_item][/info_list][/vc_column][vc_column width=”1/4″ css=”.vc_custom_1548299519114{border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;border-left-color: #dddddd !important;border-left-style: solid !important;border-right-color: #dddddd !important;border-right-style: solid !important;border-top-color: #dddddd !important;border-top-style: solid !important;border-bottom-color: #dddddd !important;border-bottom-style: solid !important;border-radius: 10px !important;}”][info_list position=”top” style=”circle with_bg” icon_bg_color=”rgba(255,255,255,0.01)” icon_color=”#cf0024″ font_size_icon=”38″ eg_br_style=”none”][info_list_item list_title=”Departamento o Centro correspondiente” list_icon=”iconos-scope” title_font_size=”desktop:32px;” title_font_line_height=”desktop:36px;” desc_font_size=”desktop:16px;” desc_font_line_height=”desktop:20px;”]Informe a cada área correspondiente como de venta / instalación / servicio.[/info_list_item][/info_list][/vc_column][vc_column width=”1/4″ css=”.vc_custom_1548299508005{border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;border-left-color: #dddddd !important;border-left-style: solid !important;border-right-color: #dddddd !important;border-right-style: solid !important;border-top-color: #dddddd !important;border-top-style: solid !important;border-bottom-color: #dddddd !important;border-bottom-style: solid !important;border-radius: 10px !important;}”][info_list position=”top” style=”circle with_bg” icon_bg_color=”rgba(255,255,255,0.01)” icon_color=”#cf0024″ font_size_icon=”38″ eg_br_style=”none”][info_list_item list_title=”Encuentro de razón y solución” list_icon=”iconos-key2″ title_font_size=”desktop:32px;” title_font_line_height=”desktop:36px;” desc_font_size=”desktop:16px;” desc_font_line_height=”desktop:20px;”]Solución y aviso de resultado.[/info_list_item][/info_list][/vc_column][/vc_row]